Privacy Policy

1. Introduction

Qureshi Media LLC, doing business as SwiftTail ("SwiftTail," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our website and services (collectively, the "Service").

Please read this Privacy Policy carefully. By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

2. Information We Collect

Personal Information You Provide

We collect information you provide directly to us, such as when you:

• Create an account or register for our Service
• Submit a flight request or inquiry
• Contact us for support or information
• Subscribe to our newsletter or marketing communications
• Participate in surveys or promotions

This information may include:

• Name and contact information (email address, phone number)
• Account credentials (username and password)
• Travel preferences and requirements
• Payment information (processed through secure third-party providers)
• Communication preferences
• Any other information you choose to provide

Information Collected Automatically

When you access our Service, we automatically collect certain information about your device and usage, including:

• Device information (type, operating system, browser type and version)
• IP address and approximate location
• Usage data (pages visited, time spent, clicks, and navigation patterns)
• Referring website or source
• Date and time of access

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our Service
• Process and fulfill your flight requests
• Connect you with charter operators and brokers
• Send you transaction-related emails and notifications
• Respond to your comments, questions, and customer service requests
• Send marketing and promotional communications (with your consent)
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues
• Protect against fraudulent, illegal, or harmful activities
• Comply with legal obligations and enforce our terms
• Personalize your experience and deliver relevant content

4. How We Share Your Information

We may share your information in the following circumstances:

With Charter Operators and Brokers

When you submit a flight request, we share relevant information with charter operators and brokers to facilitate your booking. This includes your contact information and travel requirements.

With Service Providers

We may share your information with third-party vendors, consultants, and service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

For Legal Purposes

We may disclose your information if required to do so by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements.

Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

With Your Consent

We may share your information for any other purpose with your explicit consent.

Aggregated or De-identified Information

We may share aggregated or de-identified information that cannot reasonably be used to identify you.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal data, and applicable legal requirements.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication procedures
• Employee training on data protection
• Secure data storage and backup procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Your Rights and Choices

Access and Update

You may access and update your account information at any time by logging into your account or contacting us directly.

Marketing Communications

You can opt out of receiving promotional emails from us by following the unsubscribe instructions in those emails or by contacting us. Even if you opt out of marketing emails, we may still send you transactional or service-related communications.

Cookies

Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Service.

Data Deletion

You may request deletion of your personal information by contacting us at contact@flyswifttail.com. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

Do Not Track

Our Service does not currently respond to "Do Not Track" browser signals or similar mechanisms.

8. California Privacy Rights

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you.
• Right to Delete: You have the right to request deletion of your personal information, subject to certain exceptions.
• Right to Opt-Out: You have the right to opt-out of the sale of your personal information. We do not sell personal information.
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise these rights, please contact us at contact@flyswifttail.com or call us at 1-800-SWIFTTAIL. We may need to verify your identity before processing your request.

9. International Data Transfers

Our Service is operated in the United States. If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal data, to the United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

10. Children's Privacy

Our Service is not directed to individuals under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from Children. If you are a parent or guardian and become aware that your Child has provided us with personal data, please contact us. If we become aware that we have collected personal data from Children without verification of parental consent, we will take steps to remove that information from our servers.

11. Third-Party Links

Our Service may contain links to third-party websites, services, or applications that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If we make material changes to this Privacy Policy, we will notify you either through the email address you have provided us or by placing a prominent notice on our website.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

For data protection inquiries or to exercise your privacy rights, please use the email address above and include "Privacy Rights Request" in the subject line.